Employment Opportunity: Part Time Reference Clerk

March 10, 2020

There is a part-time Senior Library Clerk position available in the Reference Department at the Albright Memorial Library. The candidate must function well in a busy environment and enjoy working with the public. Candidate must be computer literate, Internet-savvy, and able to provide accurate answers to a variety of in-person, on-line and telephone queries. Teamwork and a strong customer service ethic is essential. Flexibility in availability is essential. The schedule includes days, nights and weekends. The weekly schedule is approximately 20-25 hours. This position is a primary service point for library patrons seeking basic and in-depth information. Skill in querying and understanding the patron’s needs along with displaying patience is important. Upon hiring, child abuse and criminal background checks will be conducted in accordance with state law.

Primary Responsibilities:

Answers reference queries submitted in person, by phone, and electronically;
Assists patrons in the use of library-supplied technology;
Assists patrons, when feasible, with mobile devices;
Assist patrons in finding and using appropriate research materials.
Additional responsibilities as assigned.

Knowledge, Skills, and Requirements:

Intermediate knowledge of current technological applications including Windows, Apple products, mobile devices, wireless technology, USB, and other computer based software.
Must be able to multi-task, and enjoy a steady to fast pace environment.
Ability to work in a calm and friendly manner with customers, co-workers, and volunteers.
Must be reliable and punctual.
High school diploma or GED is required. College degree/library experience preferred, but not required.

Physical Demand and Work Environment:

Physical ability to stand or sit for several hours.
Lift up to 25lbs, reach, bend, kneel, crouch, and push carts loaded with books.
Physical and manual dexterity.
Ability to listen and clearly communicate with patrons in person and on the telephone.

Benefits include:

Starting hourly rate is between $14.34-$15.77 depending on experience.
Up to 5% TIAA-CREF match on retirement contributions.
Vacation, personal time, sick time, and some paid holidays.

If interested or questions please contact Laura Hendricks, Human Resource Manager 570-348-3000 ext. 3043 or lhendricks@albright.org.

Please apply online at https://www.infinityhr.com/extranet/recruiting.aspx?id=ef445b3e-d027-49d3-9576-131f166c65b2